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http://privacylaw.proskauer.com/

Archived: 03/06/2008 at 22:52:54

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Seller Beware: Florida district court rules that FACTA applies to electronic receipts and receipts printed in stores

The Southern District of Florida has held that the Fair Credit Reporting Act (FACTA), applies to both electronic receipts from online purchases and receipts printed in stores. In Grabein v. 1-800-Flowers.com, Inc., 07-22235-CIV, 2008 WL 343179 (S.D. Fla. Jan. 29, 2008), Plaintiff filed a class action lawsuit after he used a credit card to purchase flowers through Defendant’s website and received a receipt that contained both Defendant’s truncated credit card number and the card’s expiration date. Plaintiff alleged that printing both pieces of information violated FACTA, which provides:

No person that accepts credit cards or debit cards for the transaction of business shall print more than the last five digits of the card number or the expiration date upon any receipt provided to the cardholder at the point of the sale or transaction. 15 U.S.C. § 1681c(g).

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Caution: Children's E-Cards Could Result in COPPA Issues

The Federal Trade Commission has quietly changed its position on the level of parental consent required under the Children’s Online Privacy Protection Act (“COPPA”) for e-cards sent from a website directed to children.

Under COPPA, websites directed to children under 13 are required to obtain parental consent prior to the collection of personal information – including an email address or a first and last name – from children under 13. There are certain exceptions to this requirement, including the so-called “one-time use” exception, which permits websites directed to children to collect an email address to respond once to a child’s specific request, provided that the website deletes that email address after doing so. The FTC had taken the position that an e-card – which typically permits a child to send a message to a friend’s email account – fell under this exception. Thus, no parental consent was required.

At the end of last year, however, the FTC amended its “Frequently Asked Questions about the Children’s Online Privacy Protection Rule,” available at http://www.ftc.gov/privacy/coppafaqs.shtm, and specifically noted in response to the FAQ concerning e-cards (FAQ 44) that “where an operator’s e-card or forward-to-a-friend system discloses the sender’s email address or first and last name in the message, the operator must obtain verifiable parental consent before such collection and disclosure.” Accordingly, operators of websites directed to children must now comply with COPPA’s verifiable parental consent provisions before permitting children under 13 to send e-cards that disclose their email addresses or full names.

Proskauer's Tanya Forsheit Gives Web Exclusive Interview on Pending Data Breach Legislation

For Companies Whose Data Security Practices Are Lacking, Life is [Not So] Good

The Federal Trade Commission announced on January 17, 2008 that it has agreed in principle to a consent order with Life is good, Inc. and Life is good Retail, Inc. (collectively “Life is good”) resolving allegations that the apparel company collected sensitive information from consumers and failed to secure it in compliance with its own privacy and security policies. The consent order against Life is good, among other things, prohibits future deceptive privacy and security claims and requires the company to implement a comprehensive information security program that includes biennial audits by an independent security professional for the next twenty years.

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Ninth Circuit Upholds NLRB Test for Unlawful Employer Surveillance of Union Activities

In a unanimous panel opinion issued on January 28, 2008, the Ninth Circuit upheld the National Labor Relations Board’s (NLRB) newly-announced three-factor test for determining whether employer surveillance activity of potential union members is coercive and therefore in violation of the National Labor Relations Act (NLRA). The case, Local Joint Executive Board of Las Vegas et al. v. NLRB, No. 05-75515, -- F.3d --, 2008 WL 216935 (January 8, 2008), involved two incidents of alleged surveillance of union activities at Aladdin Gaming, LLC, in which Aladdin officials conferred with employees in the cafeteria who had been presented with union cards.

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State Attorneys General Announce Agreement with MySpace to Protect Children Online

Yesterday, attorneys general from 49 states (all but California’s) and the District of Columbia announced a sweeping agreement with MySpace under which the company will adopt new measures to protect children online. This announcement culminates many months of negotiations between a task force of the attorneys generals led by Richard Blumenthal, the Connecticut Attorney General and Roy Cooper, the North Carolina Attorney General and is reflective of the intense pressure on web 2.0 sites to protect children online. We previously posted about that pressure, reporting on state attorneys general investigations of MySpace and Facebook here and the subsequent New York attorney general settlement with Facebook here. The new agreement with MySpace is available as an attachment to the press release on the North Carolina Attorney General’s website. 

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First FACTA Disposal Rule FTC Settlement Leaves American United Down in the Dumps

On December 18, the FTC announced a settlement in its 15th case (and its first in 13 months) addressing the data security practices of companies handling sensitive consumer information. American United Mortgage Company agreed to pay a $50,000 penalty for failing to implement reasonable safeguards to protect customer information and failing to provide customers with privacy notices.

American United is the first FTC action taken pursuant to the Disposal Rule, promulgated in 2005, of the Fair and Accurate Credit Transactions Act (FACTA) of 2003. The complaint filed in the Northern District of Illinois in mid-December, asserted that the Northbrook, Illinois-based mortgage company disposed of several dozen consumers’ personally identifying information by leaving intact hundreds of documents in a nearby unsecured dumpster, in some cases in open trash bags. Indeed, even after the FTC provided written notice to American United that disposal of documents containing consumers’ personal information in this manner created a risk of unauthorized access, "on at least two occasions, additional intact American United documents containing consumers’ personal information were found in and around the same dumpster adjacent to American United’s office."

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DHS Says Infrastructure More Vulnerable to Cyber Attacks; Private Businesses Told to Be Vigilant

Businesses are on notice to pay more attention to computer security in order to protect business assets and private information, and to thwart infiltrations that threaten interconnected computers.  And help is available from the United States Computer Emergency Readiness Team (“US-CERT”).

Department of Homeland Security (“DHS”) Secretary Michael Chertoff and Assistant Secretary of Cybersecurity Greg Garcia recently warned that an uptick in cyber attacks  reveal a growing threat to critical U.S. infrastructure and private networks. Garcia warned that hackers “are making massive efforts to compromise computer systems on a global scale,” a reference to the fifty percent in crease in cyber-attacks between 2006 and 2007.  Chertoff called upon businesses to help protect networks and infrastructure from infiltration and data theft.  Secretary Chertoff remarked, “There's no question this is the vulnerability of the 21st century.”

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FTC Staff Issues Proposed Self Regulatory Principles for Behavioral Advertising and Seeks Comment

FTC staff issued a statement today proposing four “self-regulatory” principles to guide businesses engaged in online behavioral advertising. FTC staff also seeks public comments on these principles as well as additional information on what other uses businesses are making of online tracking data. Interested parties can submit comments by February 22, 2008. 

The statement, titled “Online Behavioral Advertising: Moving the Discussion Forward to Possible Self-Regulatory Principles” follows from the FTC’s town hall meeting held in early November 2007. There, FTC considered privacy issues raised by behavioral advertising and heard from consumer interest groups and businesses’ alike.  The agenda and links to material related to the town hall meeting can be found here.    

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Anonymous in Arizona? Maybe Not.

In a case of first impression, the Arizona Court of Appeals recently considered the ability of a litigant to determine the identity of an anonymous Internet user. Mobilisa, Inc v. Doe, Case No 1-CA-CV 06-0521, 2007 Ariz. App. LEXIS 225 (Ariz. Ct. App., November 27, 2007). While the Court did not require disclosure of an anonymous Internet user’s identity (as the lower court had done), it set forth a balancing test to consider whether or not the user’s identity should remain anonymous. Thus, the Arizona court recognized that there may indeed be circumstances where anonymity must fall and a user’s identity must be disclosed in litigation.

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